Get In Touch
We are a small team, and we answer the phone. Use the guide below to reach the right person faster.
Send Us a Message
Questions about products, pricing, or an order in progress: send a message and our team will answer.
Support & Warranty
Product Support
Need help with setup, care, or maintenance? Our support team has decades of experience and is happy to help.
- Setup instructions and videos
- Care and maintenance guidance
- Troubleshooting assistance
- Parts and repair services
Lifetime Warranty
Every tent carries a lifetime warranty against manufacturing defects. Start a claim and the Denver shop takes it from there.
- Covers manufacturing defects
- Claims reviewed by the shop that built your tent
- Repairs available for wear and field damage